How did Areas multiply its application volume by 7 while reducing agency and temp staffing budgets by 30%?

x5 ROI in 12 months, x7 more applications, x8 productivity gain: reinventing recruitment in the food service industry.

The structural challenge

With more than 6,000 employees in France and operations across 600 locations (Paul Boulangerie, Starbucks, McDonald’s, Cojean…), Areas operates in a highly labor-intensive sector facing a structural recruitment shortage.

The initial observation

Only 30,000 applications per year

Insufficient to meet demand.

Heavy process

20 minutes to post a job ad (discouraging for managers).

Outdated candidate experience

Mandatory resume, long forms, no immediate response.

Diluted employer brand

Difficulty showcasing the strength of 80 partner brands.

AI serving recruitment

In just 6 weeks, Areas deployed a breakthrough strategy based on our AI Recruiter Assistant platform.

What has
concretely changed

For candidates: instant, Resume-free experience

No more forms… candidates instantly chat with the Conversational AI Assistant

The resume becomes optional: the conversation with our AI Assistants is enough. It can be collected asynchronously.

24/7: candidates can chat with your AI Assistants whenever they want, even on a Sunday at 11 pm.

Geolocation: AI suggests the closest position.

Availability:  the AI compares their availability with what is required for the role at the specific store location.

For managers: one-click recruitment

The platform was designed for field teams.

Time savings: publish a job post in 1 minute (vs. 20 min).

Quality: receive candidates already pre-qualified and available.

Automation:  automatic appointment scheduling via sms or email. Collection and authentication of documents required for the employee file (ID, bank details, etc.), and data extraction.

A trusted AI

Why IT and legal teams approved SoWhat AI. This project was endorsed by the executive committee thanks to a robust and ethical architecture:

Compliant-by-Design approach: the AI collects and structures information, but never makes a fully automated final decision. It is a decision-support platform that complies with the GDPR and the AI Act.

Easy integration (API-first approach): our solution integrates with your existing software stack, job boards, and HRIS.

Digital sobriety: we use lightweight, optimized NLP models, hosted in Europe on low-carbon infrastructure, without energy-intensive use of LLMs for simple tasks.

Business impact

Beyond innovation, it’s economic and operational performance that proves the project’s value.

Metrics

Application volume

Time to hire

Job posting time

Manager adoption

Financial ROI

Before SoWhat AI

30,000 / year

30 days

20 minutes

Low

With SoWhat AI

218,000 / year

4 days (avg.)

1 minute

100%

Impact

x7

Divided by 8

-95%

Total

x5

Adoption by field teams

Areas’ success is not only about technology, but also about the change management led by SoWhat AI and Areas’ HR teams.

The choice of simplification: a single integrated platform, fewer clicks, and actions that can be done directly from mobile.

Proof by example: 50 internal demos and training for 250 managers turned skeptics into ambassadors.

Data driven steering: advanced dashboards were implemented to manage budgets and performance by site, region, and brand.

Facing the same volume and productivity challenges?

 Like Areas, turn your structural constraints into a competitive advantage.

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